Booking States

Bookings via Marketplace/Widget Checkout

Bookings done directly by the users

Booking states

Strikethrough states are deprecated

State ID
0	STATE_INIT	The booking has being initialized (no paid) or payonbill has being cancelled
1	STATE_BOOKED	Booked with a free ticket
2	STATE_PRE_RESRV	Reserved with PRECONDITIONS (no payment yet, waiting aprovement)
3	STATE_PSP_PAID	Payment Service Provider SUCCESS
4	STATE_PSP_CANCEL	Payment cancelled during the transaction with the PSP
5	STATE_PSP_FAILURE	Payment failure during the transaction with the PSP
6	STATE_PSP_PENDING	Payment pending state set by PSP
7	STATE_WAITING	no seats are available / on waitinglist
8	STATE_PRE_CANCEL	PRECONDITIONS cancelled by the seller

Invoice (“Pay on Bill”) States

If payment option “Pay on Bill“ was selected during checkout, the booking will stay in mentioned state. Usually a transaction must be monitored on given bank account and cleared manually by the system admin or seller (if add-on active). Invoice state can be changed to common “Refunded” states.

If invoice was issued to a registered company, it can be cleared automatically by the system after successfull booking.

State ID	Definition	Details
15	STATE_INVOICE	Waiting for payment with pay on bill

Cancellation and refunding states

State ID	Definition	Details
9	STATE_CANCELED_U	Canceled by the user
10	STATE_CANCELED_S	Event cancelled or Booking cancelled by the seller with iban provided
16	STATE_CANCEL_B_S	Booking cancelled by the seller (single attendee)
45	STATE_POB_CANCEL	“company” Booking cancelled by admin, INVOICE was never paid by company
46	STATE_ABO_CANCEL	Booking created for free with membership was canceled because the membership was canceled
11	STATE_ERROR_U	ERROR IN REFUNDING after cancel_u
12	STATE_ERROR_S	ERROR IN REFUNDING after cancel_s
13	STATE_REFUNDED_U	Money refunded to the user after cancel_u
14	STATE_REFUNDED_S	Money refunded to the user after cancel_s

Bookings manually via seller Dashboard

The seller is able to manually enroll participants into events/services, as well as cancel/delete them from participants lists.

Enrollments/bookings executed directly via dashboard are not part of monthly billing/accounting.

State ID	Definition	Details
17	STATE_MANUAL	Manual enrollment by seller/trainer via dashboard
18	STATE_CANCEL_M	Manual booking cancelled

No refunding states are available in manual bookings